Blog

The importance of having a business continuity plan (BCP)

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.

An overview of the May 2020 Windows 10 update

Microsoft keeps to its commitment to innovation, function, and form with its latest iteration of Windows 10, coming out in the last week of May 2020. Security patches and critical system updates come as standard, but users can also expect quite a few more changes to the operating system.
The Windows 10 update will roll out on May 26–28, 2020 and will bring about a fresher look for the world’s most popular operating system. Aside from updates to Windows 10’s interface, here are some functionality improvements you can expect.

How softphones enhance business performance

When working remotely, there are many tools your business can use to communicate. You have email, old-fashioned phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go.

Say goodbye to Office 365 — and hello to Microsoft 365

Microsoft recently introduced its new Microsoft 365 (M365) Personal and Family subscriptions, which will replace their Office 365 (O365) Home and Personal plans. The company wants its new bundles to be "the subscription for your life to help you make the most of your time, connect, and protect the ones you love, and to develop and grow.

COVID-19 won’t keep us apart, thanks to the cloud

Families and communities all over the world have been told to shelter in place. However, despite social distancing measures, people are still able to connect to one another, thanks to the cloud.

Cloud computing helps buoy economies

For many people, being forced to stay at home means being unable to earn money or spend money on in-person services and activities that form dense congregations, such as watching movies or attending concerts.

Another Windows 10 update, another raft of issues

It’s the update season for Windows 10 users. Although it’s normal for us to experience an uptick in support requests during these periods, things are looking worse than normal this time around. That’s because Microsoft’s most recent operating system update has caused data loss for some users.

Formerly Westcoast IT Services Ltd.